Evidence led
Conclusions follow the available evidence, including where it does not support an actionable finding.
About LIG
Jacqueline Nuttall founded Litigation Intelligence Group to give social landlords a structured way to identify property risk, control remedial action and evidence what happened next.
Jacqueline Nuttall · Founder and Director
Property defects, fragmented knowledge, unclear hand-offs, weak resident communication and uncertain closure can allow manageable issues to become entrenched disputes.
LIG responds with Awaab's Law Readiness & Hazard Assurance, Whole-Home Risk Observation and one controlled assurance lifecycle from Day Zero to verified resolution.
LIG is not a claims-management company, contractor, solicitor or statutory decision-maker. It provides an evidence-led assessment, prevention and assurance layer. The landlord retains its duties and legal decision-making responsibility.
See The LIG StandardOperational leadership
Head of Property Intelligence
Stephen leads LIG's property intelligence work: structured inspections, evidence standards, defect and root-cause analysis, hazard prioritisation and practical reporting.
Conclusions follow the available evidence, including where it does not support an actionable finding.
Whole-home observation identifies relevant material risk without judging residents or diagnosing health conditions.
Awareness, actions, owners, clocks, communications and verification form a clear audit trail.
Success is earlier control, permanent resolution and stronger evidence—not inspection volume.