Evidence led
Conclusions follow the available evidence, including where it does not support an actionable finding.
About LIG
Jacqueline Nuttall founded Litigation Intelligence Group to give social landlords a structured way to identify property risk, control remedial action and evidence what happened next.
Jacqueline Nuttall · Founder and Director
Property defects, fragmented knowledge, unclear hand-offs, weak resident communication and uncertain closure can allow manageable issues to become entrenched disputes.
LIG responds with Awaab's Law Readiness & Hazard Assurance, Whole-Home Risk Observation and one controlled assurance lifecycle from Day Zero to verified resolution.
LIG is not a claims-management company, contractor, solicitor or statutory decision-maker. It provides an evidence-led assessment, prevention and assurance layer. The landlord retains its duties and legal decision-making responsibility.
See The LIG StandardOperational leadership
Head of Disrepair Intelligence
Stephen is your operational contact, leading client conversations, inspections and practical reporting. He brings 25 years of claimant-side claims-industry experience to identifying potential exposure, supporting resident engagement and helping housing providers resolve problems earlier.
Within an agreed scope and with the provider's authority, LIG can engage residents and negotiate practical resolutions. Active claims require account to be taken of existing representation, compensation and costs.
Conclusions follow the available evidence, including where it does not support an actionable finding.
Whole-home observation identifies relevant material risk without judging residents or diagnosing health conditions.
The service brings together awareness, actions, owners, deadlines, communications and verification in a reviewed case record.
Success is earlier control, permanent resolution and stronger evidence—not inspection volume.