Inspect & diagnose
Capture context and evidence, then state likely cause, alternatives, confidence and limitations.
The LIG Standard
Technical evidence inside a wider assurance lifecycle.
The property-level technical flow—Inspect, Diagnose, Schedule, Own, Verify and Learn—sits within the full journey from first awareness to auditable evidence.
The controlled property record
Disciplined evidence before a dispute requires reconstruction.
LIG does not stop at photographs and recommendations. Each supported defect connects the report, evidence, diagnostic judgement, remedial scope, hazard and litigation-risk triage, responsibility, clock, communication and verification outcome.
Where evidence does not support an actionable finding, the record states what was inspected, what remains uncertain and whether monitoring or specialist input is required.
Schedule & own
Define make-safe and permanent work, priority, ownership, target and escalation.
Repair & communicate
Track action and preserve resident communication, access evidence and exceptions.
Verify & learn
Prove resolution against the original defect, then monitor recurrence and repeat failure.
Inside every record
One line of sight from Day Zero to closure.
The format is consistent while evidence and professional judgement remain specific to the property.
Awareness and context
The resident report, earliest reliable awareness point, history, room, component and relevant circumstances.
Evidence and diagnosis
Observed condition, linked evidence, likely cause, alternatives, confidence, limitations and specialist dependencies.
Hazard and exposure triage
Property or legal hazard rating kept separate from claim and litigation exposure.
Action, clock and ownership
Make-safe and permanent scope, priority, dependencies, named owner, target and escalation point.
Communication and access
Resident updates, access offers, failed contact, reasonable adjustments and agreed next steps.
Verification and monitoring
Post-work evidence, root-cause resolution, recurrence status and the reason an item may be closed.
Evidence integrity
Designed to withstand scrutiny.
The record links to original, dated evidence and preserves reports, decisions, communications, repairs, exceptions and corrections.
Traceable evidence
Photographs, readings and sources retain identity and context.
Preserved history
Later information adds context without silently erasing the earlier position.
Controlled closure
Attendance alone does not prove that the root cause was resolved.
Clear professional boundary
Readiness and assurance support—not a compliance certificate.
LIG does not determine legal liability or guarantee or certify statutory compliance. Its records are not legal advice, a repair design or a CPR Part 35 expert report. The landlord retains its statutory duties, legal decisions, emergency response, accommodation decisions and repair ownership. Specialist evidence must be instructed where required.
A defined output from every assessment