90-day controlled pilot

Test the full assurance lifecycle on live cases.

Start with a defined cohort and release capacity in controlled stages. Test awareness control, evidence quality, triage, hand-offs, communication, ownership, recurrence and verified resolution before any wider scale decision.

Mobilise & establish Day Zero

Agree the cohort, referral criteria, available relevant knowledge, awareness rules, responsibilities, escalation routes and success measures.

Inspect, discover & triage

Apply Whole-Home Risk Observation and The LIG Standard. Separate property or legal hazard from claim and litigation exposure.

Control action & communication

Track clocks, escalation, resident contact, access, make-safe action, permanent remedy, exceptions and ownership.

Verify, monitor & assure

Test resolution, identify recurrence and provide a cautious executive and board evaluation of evidence, outcomes and limitations.

Core pilot outputs

A complete line of sight.

A controlled Property Condition & Remedial Schedule for every assessed property
Linked photographs, readings, repair history and stated limitations
Separate hazard/action triage and claim/litigation exposure
Priority Works and Watch lists with named owners, clocks and escalation routes
Resident communication, reasonable-adjustment and access evidence
Post-work verification, recurrence monitoring and controlled closure
Weekly operational summary and final board-level assurance report

Commercial scope follows discovery.

Volume, geography, service levels and price are agreed after LIG understands the provider's operating environment and confirms a deliverable scope. Before a live pilot starts, we agree service and data-processing terms, confirm appropriate insurance and access arrangements, and approve the reporting and evidence-handling process. LIG supports compliance readiness; it does not certify compliance or guarantee an outcome.

Discuss a controlled pilot